We believe in traditional values
While many companies believe that to be successful you have to have the lowest prices, PCTECH still holds dearly the time-tested values of good customer service. Customer relationships are the key to sustaining and growing our business. What truly separates PCTECH from the others is our commitment to our clients, to provide the best service possible.
PCTECH in the community
Given our success over the years, we feel it is important to give back to the community. PCTECH is actively involved in the community by donating time and financial assistance to select local charities including the Firefighters Fund Raisers, Red Cross, and Save the Children to name a few. We are also proud to support local minor league baseball, ball hockey and soccer associations. We live and play in the same community.
Some of our achievements
PCTECH was awarded the Consumer's Choice Award Winner for 2008 in the category of Best Computer Service and Repair Company in the Lower Mainland. It was soon followed by consecutive presentations in 2009, 2010, 2011.
In 2014 we celebrated our 25th Anniversary; this is a long time in the computer industry. Looking back, we can easily say that we could not have done it without the support of our loyal customers. We are forever grateful, Thank You!
What can PCTECH do for you?
PCTECH has come a long ways over the 25 years in terms of the range of products and services that we provide. For example, we still assemble most of our white box computer systems and have partnered with companies such as Dell to provide a complete line of servers, desktops and laptops. We have now expanded our portfolio to include Managed IT Services, Cloud Backup Solutions and Cloud Computing Services. PCTECH also provides IT consulting, procurement, onsite repair and technical support in various ways to best serve our unique clients.
Customer satisfaction is even more important to us as we have now set our goals even higher. Whether you are buying a reliable system for your office or home, investing in a new network, or calling upon PCTECH to provide computer services, we are always available to serve you.
Investing in technology and people
We have invested heavily in staying current with technology that allows PCTECH to provide first-class service such as remote computer access software, robust customer dispatching, scheduling, and reporting systems. As well, we are always researching new systems and tools to allow for faster support response times.
Our entire support staff is continually involved in all aspects of technology to ensure that they are up-to-date with new and emerging solutions as well as the products of today. Providing the best solution is the result of knowledgeable people and the right technology.
We are very proud to have served thousands of customers in the Vancouver Lower Mainland and the number of new customers continues to grow daily. As a PCTECH customer, you can rely on our strong foundation, with over two decades of industry experience and knowledgeable staff, we make computing less stressful.
Our strong network of customers, partners, suppliers and staff, as well as the recent recognitions by the Consumers’ Choice Award, is a testament to our mission statement of “Professional Service with a Personal Touch” ?
How may we help you?